Frequently Asked Questions

Clarion is a global brand operating in automotive multimedia and audio technologies since 1940. With over 40 years of experience, it offers high-quality audio systems, navigation devices and in-car multimedia solutions.

Yes, all Clarion products are covered by a 2-year manufacturer warranty. For warranty details, please review our Warranty Policy page.

You can purchase Carlion products online through our website. You can also obtain products from our authorized dealers.

For technical support, you can fill out the form on our Contact page or reach us at 0532 340 54 66. Our expert team will assist you as soon as possible.

Yes for some basic products, but professional installation is recommended. You can follow the instructions on our Installation Guide page for basic setup. However, we recommend getting installation service from our authorized service for best performance.

Installation time varies by product. It takes 1-3 hours for multimedia systems, 1-2 hours for camera systems, and 2-4 hours for audio systems.

When professional installation is done, car warranty usually does not become void. However, we recommend contacting your vehicle manufacturer. Warranty for Carlion products continues.

Since Carlion multimedia systems are Android-based, you can install apps from Google Play Store. With Apple CarPlay and Android Auto support, you can mirror your smartphone apps to the car screen.

Yes, navigation maps are regularly updated. Automatic updates can be done via WiFi connection. You can contact our technical support team for current map packages.

If you are experiencing Bluetooth connection issues, make sure the devices are close to each other. Removing obstacles and software updates can solve the problem. If the issue persists, contact our technical support team.

Yes, all Carlion multimedia systems are fully compatible with iPhone via Apple CarPlay support. You can integrate your iPhone with Lightning or USB-C cable connection.

Carlion products offer high-resolution audio (HD Audio) support. You experience flawless audio with DSP processors, 4V pre-outs and premium speaker systems.

GL series models work with 8-core processor at 1.8 GHz speed. This provides fast response time and smooth usage.

Carlion multimedia systems offer 2GB to 4GB RAM options. GL-700 model has 4GB RAM.

32GB to 128GB internal storage options are available. You can expand storage with MicroSD card support.

Carlion models offer 1024x600 to 1920x1080 (Full HD) screen resolution options. IPS panels provide wide viewing angles.

Yes, all Carlion systems offer Bluetooth 5.0 support. Hands-free calling, music streaming and multi-device connection are possible.

Yes, Wi-Fi connection is available. You can use it for internet connection, software updates and app downloads.

Yes, USB 2.0 and USB 3.0 ports are available. You can play music and video from USB disk, charge devices and transfer data.

Yes, all Carlion multimedia systems offer Android Auto support. Connect your Android phone via USB cable to use Google Maps, Spotify and other apps.

Yes, wireless and wired Apple CarPlay support is available. Connect your iPhone to use Siri, Apple Maps, WhatsApp and other apps from the car screen.

All Clarion products are covered by a 2-year manufacturer warranty from the date of purchase.

Warranty covers manufacturing defects and material faults. Physical damage, water damage and misuse are not covered by warranty.

Carlion serves with the Clarion authorized service network. For warranty transactions, you need to apply to authorized service with invoice and warranty certificate.